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Having trouble? Click here to access our troubleshooting guide.

Your Question:

Troubleshooting Guide


We are really sorry to hear that you may have a problem with your boiler.


We have made a short fault finding guide that you can follow which will allow us to try and help solve your problem. Please look at the options below and click on the type of boiler you have.


If you're not sure don't worry! Please click here for a detailed guide on how to identify your boiler type and boiler model.


Once you know your boiler type, click "back" on your browser to continue this guide.



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