How can we help?
Having trouble? Click here to access our troubleshooting guide.
Which boiler brand do you have?
Please select the brand of your boiler below. You will find this on a badge on the front of your boiler or in the Installation and Servicing Manual.
Disclaimer: Whilst every attempt is made to ensure the accuracy of information contained on this help centre, errors can occasionally occur. The Vaillant Group cannot accept any responsibility for any reliance upon such information, any omissions or any subsequent loss or damage. By providing information in the help centre, Vaillant Group recommends that only qualified, gas safe registered engineers carry out repairs, installation or servicing. Vaillant Group reserves the right to amend, update, or withdraw any information within the help centre without prior notice.
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